Support

We're here to help. Reach out anytime.

Contact Us

Email us and we'll get back to you within 1 business day.

Common Questions

Does Scrieb upload my audio to the cloud?

No. All recording and transcription happens entirely on your device. Your audio and transcripts never leave your computer.

What are the system requirements?

Scrieb runs on macOS (Apple Silicon and Intel) and Windows 10/11. Minimum 8 GB RAM recommended.

How do I cancel my subscription?

Email alex@scrieb.com with your account email and we will cancel your subscription and confirm within 1 business day.

Can I get a refund?

Yes. If you are unsatisfied within 14 days of purchase, contact us at alex@scrieb.com for a full refund.

The app is not transcribing — what should I do?

Make sure your microphone permissions are enabled in System Settings (macOS) or Windows Privacy Settings. If the issue persists, email us with your OS version and we will help.

How do I export my transcripts?

After transcription completes, click the Export button and choose TXT, DOCX, or PDF format.

Still need help? Email us